These terms and conditions of business are offered so that there is a clear understanding between ‘HKS Chauffeurs (UK) Limited Company’ and you, the client.
·
The tariffs
quoted are intended to reflect the highest standard in service and
the superior vehicle that we offer however we are always pleased to
quote for any further individual requirements.
·
The whole
amount of the hire charge is payable before or at the time of completion of
the journey undertaken unless an invoicing structure is agreed upon
in advance.
·
Payment is by
cash (sterling, Euro's or USD's agreed beforehand) or GBP cheque.
·
Prices quoted
are ex VAT.
·
Value
Added Tax (currently 17.5%) will be added to all invoices.
·
A receipt
and/or confirmation will be provided detailing the booking.
·
The client may
cancel the booking without any penalty so long as the cancellation notice is
not less than 3 hours prior to pick up or the chauffeur is already
enroute. For cancellation of pick-ups between the hours of 02:00 and
08:00, 8hrs notice must be given.
·
A contact
mobile phone number of at least one member of the party is required.
·
Waiting
time is free for the first hour but will be charged at £25+VAT per hour
thereafter.
·
Every effort will be made by HKS
Chauffeurs to ensure that you arrive at your destination on time. We will
not accept any responsibility for delays caused beyond or outside our
control. It is the clients responsibility to allow enough time for the
journey
·
The chauffeur
will travel by the most appropriate route deemed by him/her on the day
unless instructed otherwise by the client.
·
All
Parking, toll and entrance fees, hotel costs and ferry will be charged and
added where incurred.
·
A
surcharge of 25% will apply to services that begin or end between midnight
(0000hrs) and 6.00am (0600hrs).
·
A 100%
surcharge will be charged on Christmas Eve, Christmas Day, Boxing Day, Good
Friday, Easter Sunday, Easter Monday New Years Eve and New Years Day.
·
Although
vehicles are fully insured for passenger and third party claims under
British law, client’s properties are carried entirely at their own risk
and the Company shall not be held responsible or liable for any loss or
damage to such properties.
·
The chauffeur
has the right to refuse to carry any person(s) who is thought to be under
the influence of alcohol or drugs or whose behaviour poses a threat either
to the Chauffeur, vehicle or anyone else.
·
Smoking is not
permitted in any vehicle.
·
Should the
vehicle be soiled by bodily fluids then a valeting bill will be recharged to
the client.
·
Food and
beverages, other than the water provided, are not to be consumed in the
vehicle.
·
We reserve the right to arrange for an alternative driver or
vehicle should the pre-booked vehicle or driver become unavailable at short
notice.
· Any complaints about the company or chauffeur should be made in writing within 48 hours of travel
· Touring rates are per eight-hour day. Additional time will be charged at our standard rate.
· All hires involving a drop off and a subsequent pick up will be priced as one continuous hire unless the interval between journeys is 3 or more hours stated at the time the booking is made.
email enquiries@hkschauffeurs.com and we will gladly call you back to discuss any plans you wish to make.